Who we work for
Kitchens break at the worst possible hour and the clock is always running, either on the inventory in the walk-in or on the service you cannot open for.
A restaurant is the hardest commercial property we maintain. The equipment runs sixteen hours a day in humidity, the back of house takes physical abuse an office never sees, and a failure that would be an inconvenience anywhere else closes you for service.
It is also the property type where a repair and a compliance problem are the same event. A walk-in drifting warm is an inventory question until an inspector opens the log, and then it is a different question entirely.
What we get called for
How the work splits
Florida requires a licensed contractor for electrical, plumbing, HVAC and refrigeration at any job size, and for anything needing a permit in any trade. Everything else we perform with our own employees.
Performed by our technicians
Coordinated through licensed contractors
Why TrionX
A walk-in that fails on a Friday night is a stock loss with a deadline, and it is usually a health-code problem behind that. Refrigeration calls are dispatched around the clock and scoped before a contractor is sent, so the visit arrives with the right part.
Restaurants change staff faster than any property type we cover, and every departure is another key nobody can account for. Rekeying is performed by our own technicians, usually same day, and issued against a written register.
Almost nothing in a restaurant can be fixed at noon. Work gets planned around covers, which means early mornings, closed days and overnight, and it belongs in the quote rather than being discovered on the day.
Common questions
Yes, and for most jobs it is the only sensible way to run it. Work is sequenced around covers, which usually means early morning, a closed day or overnight. Tell us your service pattern when you raise the job and it goes into the scope rather than being discovered on the day.
No. Refrigeration requires a licensed contractor in Florida at any job size, so TrionX scopes the fault, brings in a licensed refrigeration contractor carrying their own insurance, and handles the scheduling, site access and the record afterwards. The door hardware, the gaskets fitted to a door, and the surrounding carpentry are ours.
A licensed plumber, coordinated by us. Drainage work is licensed in Florida regardless of scale. We scope it, bring in the contractor, and file the servicing record, which matters because those records get checked. Our article on grease traps in a Miami kitchen covers what fails and why.
The things inspectors write up that are not equipment: exit and panic hardware that does not release cleanly, doors that will not close and latch, missing or untested emergency lighting, damaged tile and wall finishes, and gaps around doors. All of that is performed by our own technicians and none of it requires a Florida contractor licence.
Yes. Multi-site operators are a large part of what we do, and the advantage is the record: the same closeout format across every location, so a fault that repeats at three sites is visible rather than buried in three separate invoice piles. One number covers every property in Miami-Dade.
Further reading
Written for the people who have to make the call. More in our insights, and the vocabulary in the glossary.
Coverage
We cover the whole county. These are the commercial submarkets we work in most often.
This trade on restaurants property
Other property we maintain
Emergency dispatch runs around the clock. Our own technicians handle the doors, locks, glass and finishes, and a licensed contractor takes the refrigeration, plumbing and HVAC that Florida requires one for. Tell us the property and your service pattern.
