Dispatched around the clock
Something has failed and it cannot wait until Monday. Call (786) 628-9227 and you will get a person, a trade and a response window.
Call, do not submit
For anything urgent, phone us. The contact form reaches a person during working hours and is the right route for quotes, scheduling and planned work, but it is not watched at two in the morning. An emergency belongs on the phone.
One number covers all eight trades, so you do not need to work out whether a ceiling coming down after a leak is a plumbing problem or a drywall problem. Describe what you can see and we will send the right trade.
By trade
If your situation is on a "call now" list, ring us whatever the hour. If it is on a "can wait" list, morning is fine and it will usually cost you less.
Call now:
Can wait for morning: One zone warmer than usual. A thermostat reading oddly but still holding temperature.
Call now:
Can wait for morning: An ice machine producing slowly. A display case running a couple of degrees warm overnight.
Call now:
Can wait for morning: A slow drain. A dripping faucet or running toilet.
Call now:
Can wait for morning: One dead outlet. A flickering fixture on an otherwise healthy circuit.
Call now:
Can wait for morning: A cracked interior partition. A door closer that is slow but still latching.
Call now:
Can wait for morning: A handful of dead lamps in a well-lit area. A photocell holding lights on during the day.
Call now:
Can wait for morning: Drywall to patch. Paint, caulking and presentation work.
Call now:
Can wait for morning: A sticking door. Mounting, shelving and the standing punch list.
What happens
You describe what is failing. We work out which trade it needs, which is our problem rather than yours.
A real arrival window and the out-of-hours rate, both before anyone is dispatched.
Where it helps, we talk you through isolating a supply or protecting stock while the technician travels.
Photographs, what was done and what still needs doing, filed the same day. Emergencies are exactly when the record matters most.
Common questions
Anything that stops you trading, puts stock at risk, or leaves the property unsafe or insecure. If you are weighing it up at nine in the evening, call us. We would rather talk it through and tell you it can wait until morning than have you sit on something that gets worse overnight.
We give you a response window on the call and hold to it. The window depends on the trade, where the property is and what is already running, and if the honest answer is three hours rather than one you will hear that straight away. A real window you can plan around beats an optimistic one you cannot.
Out-of-hours rates apply outside normal working hours, as they do across the trade. You will be told the rate before anyone is dispatched, so nothing on the invoice is a surprise.
Often, yes. Isolating a water supply, killing power to a circuit, shutting a walk-in door and leaving it shut, moving stock to another cold space. None of it is a repair, but any of it can stop the damage growing in the half hour before a technician reaches you.
Yes. Emergency dispatch runs across the county around the clock. Travel time varies, and building access is often the real constraint in Brickell towers and gated industrial parks, which is why we start that conversation on the first call.
The property address, what is failing and roughly when it started, and how to get in after hours. Equipment make and model helps if you have it to hand, and so does knowing whether building management needs to approve access.
Before the next one: what to check when cooling stops, the signs a walk-in is about to fail, and what happens in a storefront board-up. Most emergencies announce themselves first.
Emergency dispatch runs 24 hours a day across Miami-Dade.
